MGP88 is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have as a player on the MGP88 platform. Please read it carefully alongside our Terms & Conditions.
MGP88 ("we", "us", "the Platform", "the Controller") operates the online sportsbook and live casino platform accessible at https://mgp88.cam. In the course of providing our Services to registered users ("you", "User", "Player") in Malaysia and internationally, we necessarily collect, process, store, and in certain circumstances share personal data.
This Privacy Policy ("Policy") sets out, in clear and accessible terms, the categories of personal data we collect from you, the purposes for which we process that data, the legal bases that justify such processing, how long we retain your data, who we may share it with, and the rights available to you as a data subject.
This Policy applies to all personal data collected through the MGP88 website, mobile interface, customer support channels, and any associated communications. It should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference.
Your consent matters. By registering an account or otherwise using the MGP88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please do not use the platform and contact our support team to discuss account closure.
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and online identifiers. |
| "Processing" | Any operation or set of operations performed on Personal Data, including collection, storage, use, disclosure, erasure, and destruction. |
| "Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, MGP88. |
| "Processor" | A third party that processes Personal Data on behalf of the Controller, such as payment processors, KYC verification providers, and cloud infrastructure partners. |
| "KYC Data" | Identity and verification documents submitted by a User for the purpose of Know Your Customer compliance, including government-issued ID, proof of address, and photographic verification. |
| "Cookies" | Small text files stored on your device by the MGP88 platform for session management, analytics, and personalisation purposes. |
| "Services" | All products, features, and functionality offered through the MGP88 platform, including sports betting, live casino games, account management, and customer support. |
MGP88 collects Personal Data from you through several channels — directly when you register and use our Services, automatically through technical means as you interact with the platform, and occasionally from third parties involved in payment processing or identity verification.
Minimum data principle: MGP88 only collects Personal Data that is strictly necessary for the purposes described in this Policy. We do not collect sensitive categories of data (such as racial origin, religious beliefs, or health data) except where required by applicable regulatory obligations (e.g., problem gambling identification in the context of responsible gaming tools).
MGP88 processes your Personal Data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your MGP88 account, including authentication and password recovery. |
| Service Delivery | Processing bets, resolving casino game outcomes, crediting winnings, and providing access to all platform features. |
| KYC & Verification | Verifying your identity and age (21+) to comply with anti-money laundering obligations and to prevent underage access. |
| Payment Processing | Facilitating MYR deposits and withdrawals via DuitNow, FPX, e-wallets, bank transfers, and cryptocurrency channels. |
| Fraud & Security | Detecting, investigating, and preventing fraudulent transactions, multi-accounting, bonus abuse, and other prohibited activities. |
| Responsible Gambling | Monitoring account activity to identify potential problem gambling patterns and to implement player protection tools such as deposit limits and self-exclusion. |
| Customer Support | Responding to your enquiries, complaints, and technical issues via live chat and email. |
| Legal Compliance | Meeting our obligations under applicable anti-money laundering, licensing, and data protection laws. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve platform performance, feature design, and user experience. |
| Marketing (with consent) | Sending promotional communications about MGP88 offers, bonuses, and new features where you have given explicit consent. You may withdraw consent at any time. |
MGP88 processes your Personal Data only where a valid legal basis exists. The primary legal bases we rely upon are:
MGP88 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We may share your data in the following limited and controlled circumstances:
We never sell your data. MGP88 does not sell, license, or otherwise commercially exploit your Personal Data to advertisers, data brokers, or any third party for purposes unrelated to the delivery of our Services to you.
MGP88 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse how the platform is used. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the platform to function — session authentication, security tokens, CSRF protection. Cannot be disabled. | Session |
| Functional | Remembers your preferences such as language, display settings, and last-used payment method. | Up to 12 months |
| Analytics | Collects anonymised usage data to help us understand how the platform is used and where improvements can be made. Data is aggregated and not linked to individual identities. | Up to 24 months |
| Fraud Prevention | Device fingerprinting and behavioural signals used to detect and prevent fraudulent access and multi-accounting. | Up to 12 months |
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the platform. Disabling analytics or functional cookies will not affect core service availability.
MGP88 retains your Personal Data only for as long as necessary to fulfil the purposes described in this Policy, and in any event for no longer than is required by applicable law or regulatory obligation. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data disposal procedures.
MGP88 implements and maintains technical and organisational security measures appropriate to the risk presented by the processing of your Personal Data. These measures include, but are not limited to:
Notwithstanding the above, no online system can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying MGP88 support immediately if you suspect unauthorised access to your account.
Subject to applicable data protection law and our legitimate operational and legal obligations, you have the following rights in relation to the Personal Data we hold about you:
Request a copy of the Personal Data we hold about you, including information about how it is used and with whom it is shared.
Request correction of inaccurate or incomplete Personal Data. You may update most account information directly within your profile settings.
Request deletion of your Personal Data where retention is no longer necessary. Note that we may be required by law to retain certain records for a minimum period.
Request that we restrict processing of your data in certain circumstances — for example, while the accuracy of the data is being contested.
Request a machine-readable copy of the data you provided to us where processing is based on contract or consent, for transfer to another service.
Object to processing based on legitimate interests, including profiling for marketing purposes. You may unsubscribe from marketing at any time.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
Lodge a complaint with the relevant supervisory authority if you believe your data has been processed in breach of applicable law.
To exercise any of the rights listed above, please contact our Data Protection team via live chat or at [email protected]. We will acknowledge your request within five (5) business days and endeavour to respond substantively within thirty (30) days. Complex requests may require additional time, and we will inform you accordingly.
Note that the exercise of certain rights may affect your ability to use the platform. For example, requesting erasure of your account data will necessarily result in account closure.
MGP88 operates on an internationally hosted infrastructure. Accordingly, your Personal Data may be transferred to and processed in countries outside Malaysia, including the jurisdiction in which MGP88 holds its operating licence and the locations of our third-party service providers.
Where Personal Data is transferred to countries that do not provide a level of data protection equivalent to that available in your home jurisdiction, MGP88 implements appropriate safeguards including contractual data processing agreements with processors that incorporate standard data protection clauses.
By registering an account and using the Services, you acknowledge and consent to the international transfer and processing of your Personal Data as described in this section.
MGP88 does not knowingly collect Personal Data from individuals under the age of 21. The platform is strictly 21+ and all registration and KYC processes are designed to enforce this age restriction. If we become aware that Personal Data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to relevant authorities where required.
Parents and guardians who believe that a minor may have accessed or registered on the platform are encouraged to contact our support team immediately at [email protected].
MGP88 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. Material changes will be communicated to registered Users via email notification and/or a prominent notice on the platform prior to the change taking effect.
The "Last updated" date at the top of this Policy indicates when the most recent version was published. We encourage you to review this Policy periodically. Your continued use of the Services following notification of changes constitutes acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data by MGP88, please contact us through the following channels:
Please include "Privacy Request" in the subject line of any email correspondence relating to data subject rights. We aim to acknowledge all privacy-related requests within five (5) business days.
For general platform questions, please visit our FAQ page. For information about responsible gambling and player protection tools, please visit our Responsible Gambling page.
All data transmitted between your device and MGP88 is protected by enterprise-grade TLS encryption — the same standard used by major financial institutions including Maybank and CIMB.
Your personal information is never sold, rented, or commercially exploited. We share data only with processors essential to delivering the Services — and only under strict contractual safeguards.
Access, correct, export, or delete your data at any time. Our support team processes data rights requests within 30 days, with acknowledgement in under 5 business days.
Identity documents submitted for KYC verification are encrypted at rest and access-controlled. Only authorised compliance staff can review KYC submissions — never for marketing or unrelated purposes.
We keep your data only as long as legally necessary or operationally required. Transaction records are retained for 5 years per AML regulations; other data is deleted on a defined schedule.
Privacy questions don't wait for business hours. Our live chat team is available around the clock to answer data-related queries, process opt-out requests, and escalate formal data subject requests.
Our support team is available 24/7 via live chat. For general platform information, visit the homepage or browse our FAQ.
21+ only. Play responsibly. Gambling involves financial risk — never wager more than you can afford to lose.